Replicant in the News

Replicant raises $78M for market-leading conversational AI platform

Read More

[Dec 19, 2025

McKinsey Talks Operations Podcast

**Beyond the bot: building empathetic customer experiences with agentic AI**

Read More](https://podcasts.apple.com/gb/podcast/beyond-the-bot-building-empathetic-customer/id1598128813?i=1000741718220)

[Oct 14, 2025

CX Network

**CX trends in 2026: What to expect and how to prepare**

Read More](https://www.cxnetwork.com/cx-experience/articles/cx-trends-in-2026-what-to-expect-and-how-to-prepare)

[Sep 7, 2025

Associated Press

**AI shakes up the call center industry, but some tasks are still better left to the humans**

Read More](https://apnews.com/article/artificial-intelligence-chatbot-customer-service-call-center-ca87ae77d7c6797ebb2628bd1b532929)

[Aug 3, 2025

Forbes

**CX Is Changing—And If You Don’t Like Change, You’re Going To Hate Extinction**

Read More](https://www.forbes.com/sites/shephyken/2025/08/03/cx-is-changing-and-if-you-dont-like-change-youre-going-to-hate-extinction/)

[Jun 10, 2025

The Modern Customer Podcast

**Experience AI-Powered Customer Service Trained on Half a Billion Calls**

Read More](https://youtu.be/09IIKPwA0Eo?si=gjLwTDt9Gpd0PWsV)

[Jan 14, 2025

The Modern Customer Podcast

**Gadi Shamia joins The Modern Customer Podcast**

Read More](https://youtu.be/5f1-gx-q7JM?si=uVWRcDZ5vtAwN3Bz)

[Aug 14, 2024

SSI

**Enhancing Monitoring Center Customer Support Through Conversational AI**

Read More](https://www.securitysales.com/news/enhancing-monitoring-center-customer-support-conversational-ai/160900/)

[Aug 14, 2024

Forbes

**How To Buy Conversational AI For Customer Service**

Read More](https://www.forbes.com/councils/forbestechcouncil/2024/08/08/how-to-buy-conversational-ai-for-customer-service/)

[Jul 12, 2024

Deepgram

**Benjamin Gleitzman Joins the AIMinds Podcast**

Read More](https://www.youtube.com/watch?v=LbqxI8CBeMM)