Route callers accurately the first time, every time
Replace clunky IVRs with a conversational AI platform that intelligently routes callers to the right agent and provides full request details.
Intake & Intelligent Routing Live Demo from Replicant on Vimeo
FEATURED CASE STUDY
NJ Transit
With Replicant, NJ Transit accurately routes callers using an intuitive AI agent that customers love.
68% Of callers with a 5/5 CSAT score
12k Calls automated per week
INDUSTRIES
Automated intelligent routing for every industry
Consumer Services
Prevent repeat transfers by accurately routing callers to sales, appointment scheduling, and customer service queues.
Healthcare
Get every patient to the department they need with the most accurate AI agent for healthcare.
Insurance
From claims to policy management to billing & payments, get your members to the right agent every time.
Trusted by the enterprise
Replicant’s conversational AI platform adheres to GDPR, HIPAA, and PCI compliance standards, with high reliability infrastructure and built-in redundancy across services to manage spikes in call volume.
Customer Testimonial: Stetson Wood of Sunrun from Replicant on Vimeo